In-stock items are usually processed in 1–3 business days. Print-on-demand and personalized items usually require 2–7 business days for production, followed by the delivery estimate shown at checkout. Standard U.S. transit is typically 3–5 business days after processing. Tracking is emailed when available.

Free standard shipping is available for eligible U.S. orders of $70 or more. Shipping to Canada is available, with rates calculated at checkout based on the item and destination.

Eligible non-personalized items may be returned within 30 days of delivery if unused, unworn, unwashed, and in original condition. Personalized and made-to-order items are not returnable for a change of mind, but defective, damaged, or incorrect items remain eligible for an appropriate replacement or refund. Contact us before sending anything back.

We will email tracking details after the carrier scans your shipment. If you need help, contact support@hiyamart.com with your order number.

Contact us as soon as possible. We can change or cancel an order only before production or fulfillment begins. Because some items enter production quickly, changes and cancellations are not guaranteed after an order is placed.

Yes. Checkout is processed through Shopify using encrypted payment technology. Available payment methods are displayed securely at checkout, and Hiya Mart does not publish or display your full payment card details.